Welcome to Travelling Leaders. By booking any travel package, hotel, flight, or travel-related service through our website or any other social media channel or our office, you acknowledge and agree to the following Refund & Cancellation Policy.
1. Package Booking Policy
- All travel packages, tours, hotel bookings, and related services offered by Travelling Leaders are non-refundable once booked.
- Customers are informed and made aware of this non-refundable policy at the time of booking and payment confirmation.
- No refund will be provided for:
- Change of plans
- No-shows
- Early departures
- Personal emergencies
- Visa rejection
- Missed transportation due to customer reasons
2. Airline Delay or Cancellation Refunds
In the event of a flight delay, cancellation, or disruption caused directly by the airline:
- Customers may be eligible for a refund subject to the airline’s and hotel provider’s refund and cancellation guidelines.
- Refund eligibility will depend on:
- Airline approval
- Hotel/vendor policies
- Supporting documentation provided by the customer
3. Refund Processing Time
- Approved refunds related to airline delays or cancellations will be processed within 10–15 working days.
- Refund timelines may vary depending on:
- Airline processing procedures
- Banking/payment gateway timelines
- Hotel or third-party supplier policies
4. Force Majeure
Travelling Leaders shall not be held responsible for cancellations, delays, or interruptions caused by events beyond our control, including but not limited to:
- Natural disasters
- Weather conditions
- Government restrictions
- Political unrest
- Pandemics
- Airline operational issues
Refunds in such cases will be strictly subject to the policies of airlines, hotels, and service providers.
5. Customer Responsibility
By proceeding with a booking on Travelling Leaders, the customer confirms that:
- They have read and understood this Refund & Cancellation Policy.
- They agree to the non-refundable nature of the booking.
- They accept the terms and conditions before making payment.
6. Contact Us
For any refund-related queries, please contact us through the official website